Customer Service

Billing Inquiries: Call 304-453-4675 between 8:00am and 4:00pm Monday – Friday

Physical Address:
Ceredo Water Works
700 B Street
Ceredo, WV 25507

Mailing Address:
Ceredo Water Works
PO Box 691
Ceredo, WV 25507

Office: 304-453-4675
Fax: 304-908-9670
Leak, Blockages, and other Sewer Emergencies:
304-453-4675
After Hours:
Select Option 1 


Please note that suspension of water service does not constitute a sewer emergency.

If you are an American Water Customer and have questions about your bill, please contact WV American Water at 1-800-685-8660. We are unable to make any adjustments to sewer accounts that have service through American Water until they have notified us your account has been adjusted.